Privacy Policy

Privacy Policy

Refund Policy

Refund policy is applicable on the cancellation of the booking in case of any emergency regards to the customer or the company.

Idbook Refund policy on only hotels booking

Before check-in into the respective hotel, the customer get 100% refund within 7 days.

Idbook Refund policy on tour packages booking

Booking cancelled before 30 days of the trip acknowledges 100% refund to the customer.

Booking cancelled before 15 days of the trip acknowledges 50% refund to the customer.

Booking cancelled before 1 week of the trip acknowledges 25% refund to the customer.

Idbook Refund policy on flight bookings

Refund policy on flight bookings is entirely based on respective airlines refund/cancellation policy and terms and conditions.

Still in case of any natural calamity or dates postponed, the user is applicable for getting refund.

Time Period: All types of refund are assessed to be processed within 30 days of acknowledged cancellation.

Terms & Conditions

Welcome to Idbook Trade & E-commerce Private Limited's website and app. Idbook ensures that the customer will be refunded with the reasonable amount but it shall not be liable for delays or inabilities in performance or non-performance in whole or in part of its obligations due to any causes that are not due to its acts or omissions and are beyond its reasonable control, such as Force majeure events or other similar causes, problems at airlines, rails, buses, hotels or transporters end. In such event, the affected traveller will be promptly given notice as the situation permits.

Privacy :

Your privacy is extremely important to us. Upon acceptance of these Terms of Use, you confirm that you have read, understood, and unequivocally accepted our Privacy Policy.

Mode of Refund

You acknowledge and understand that refund may be made in the form of a credit note/ voucher such that it may be used for future travel subject to terms applicable thereon or may be done in cash.

Covid-19_Bookings, Refund And Cancellations :

The Customer agrees that due to recent outbreak of COVID-19 which has been declared as pandemic, there may be instances, where we, the service provider either cancels the booking or refuses to provide the services, as agreed with the Customer, by assigning or not assigning any specific reason for such refusal. Refusal of service may be due to the reasons including but not limited to the Customer:

Exhibiting any symptoms associated with COVID 19.

Refusing to comply with safety advisories, like wearing protective gear, complying with social distancing norms etc.

Suffering of any ailment making the Customer vulnerable to the virus Posing a threat to the health and safety of others or Any other condition put forward by the Central Government, State Governments and statutory bodies etc.

In such cases Idbook hotels will assume no liability for the refusal of service by the end service provider.

The Customer further understands that due to the outbreak of COVID-19, there may be frequent changes in guidelines and/ or SOPs issued by the Central Government, State Governments and statutory bodies etc. that a traveler will have to follow in order to undertake the travel.

The Customer agrees to abide with all such guidelines/SOP while undertaking any travel. In case Customer fails to adhere to the same which results in the refusal to travel, Idbook will not be held liable for such refusal and refund, if any, shall be strictly as per the terms of the service provider.

Responsibility of Refund

The Customer agrees to indemnify, defend and hold harmless team of Idbook hotels, its affiliates and their respective partners, officers, directors, lawful successors and assigns from and against any and all losses, liabilities, claims, damages, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by such indemnified persons, that arise out of, result from, or may be payable by virtue of, any breach of any representation or warranty provided by the User, or non-adherence of any covenant by the Customer.

Idbook reserves its right to hold or forfeit the refund if it found the Customer violating any of the T&Cs.

Customer's Responsibility :

While we appreciate hearing from you, however, you are fully responsible for the content of your Submissions, (specifically including, but not limited to, reviews posted about this Website and/or about Idbook on any other website, Social Media Platform or any other mode as may be available to you from time to time). You will not post or continue to post or transmit or continue to transmit or publish/ continue to publish any content about Idbook and/ or any of its subsidiaries or affiliates which is unlawful, threatening, libelous, defamatory, untrue, obscene, pornographic or other material or content that you believe or have reasons to believe to be untrue and may have an adverse impact on the reputation of Idbook.

Contact Us :

Please send any questions or comments (including all inquiries related to copyright infringement) regarding this Website to info@idbookhotels.com

Home Holidays Pro Help Refer